Refund Policy: We offer a 100% money back guarantee on all DVD products. We can either replace it or refund your money (including shipping costs) completely. Send me an e-mail telling us what is wrong, and we will try to do our very best to make it right. Within 30 days of receipt, any defective items may be returned for an exchange of the same item only. Please send defective videos to: KK Noir Productions LLC PO Box 808, Savage, MD 20763. |